Shipping & Returns

Our warehouse dispatch times are approximately between 1 to 5 days. All of our estimated delivery times (shown below) are from the date dispatch from our warehouse, and not from the date you place your order with us. 

 

UK ORDERS
My Hermes. 
Approx 1-3 business days from dispatch. £2.99 
FREE on orders over £40

 

USA ORDERS
USPS. Approx 1-3 business days from dispatch. £2.99 
FREE on orders over £40  

 

EUROPE (Zone 1) ORDERS
My Hermes. Approx 3-7 business day from dispatch. £4.99 
FREE on orders over £40 (Germany, France, Ireland, Belgium)

 

EUROPE (Zone 2) ORDERS
My Hermes. Approx 3-7 business day from dispatch. £4.99 
FREE on orders over £50 (All other European Countries not in Zone 1)

 

INTERNATIONAL / REST OF WORLD ORDERS
TrackPak // Approx 7-10 business day from dispatch. £5.99 
Free on orders over £60

 

Our customer service team are always on hand to answer any questions you may have. Drop us a message (including your order number) via our contact page, and we'll get back to you within 1 working day. Customer service hours are Monday to Friday 10am until 5pm *excluding bank & public holidays*